FAQ

EMS Yoga Pants & Shorts — FAQ

Everything you need to know about our EMS wearables

❓ How does EMS technology work?

EMS (Electrical Muscle Stimulation) sends low-level electrical impulses through the skin to stimulate muscle contractions — mimicking the signals your brain sends during exercise. Our garments deliver 40–50 Hz frequencies, triggering up to 20,000 deep muscle contractions per session, reaching skeletal muscle layers faster than voluntary movement.

❓ Is EMS safe to use?

Yes. Our EMS products are FDA-cleared and CE/RoHS certified. The technology has been used in physical therapy and professional sports training for decades. However, please avoid use if you are pregnant, have a pacemaker, epilepsy, or active skin conditions. Consult your doctor if you have any concerns.

❓ How long does one session take, and how often should I use it?

A typical session is 15–20 minutes. For best results, we recommend using it 3–5 times per week. Most users begin noticing improved muscle tone and firmness within 4–6 weeks of consistent use.

❓ Does it replace regular exercise?

EMS is a powerful complement to your fitness routine, not a complete replacement. It accelerates muscle engagement and recovery, but combining it with regular movement, a balanced diet, and hydration will give you the best results.

❓ Can I wear it while doing other activities?

Absolutely. The hands-free design means you can use it while walking, working from home, reading, or relaxing. The wireless magnetic controller clips on easily and won't interrupt your day.

❓ How do I charge it, and how long does the battery last?

The controller charges via Type-C and provides approximately 3 hours of continuous use per charge. A full charge takes around 1.5–2 hours.

❓ How do I clean the garment?

Remove the detachable EMS controller and electrode pads before washing. Hand wash or machine wash on a gentle cycle with cold water. Do not tumble dry or iron. Air dry flat to maintain the garment's shape and electrode integrity.

❓ What sizes are available, and how do I choose the right fit?

We offer sizes XS to XL. The garments feature a comfort fit design with flexible, skin-safe material that adapts to your body. Please refer to our size chart on the product page. For EMS to work effectively, the garment should fit snugly against the skin.

7-Color LED Facial Mask — FAQ

Your questions about LED light therapy answered

❓ How does LED light therapy work?

LED (Light Emitting Diode) therapy uses specific wavelengths of light to penetrate the skin at different depths, stimulating cellular repair, collagen production, and circulation. Different colors target different skin concerns — from anti-aging and brightening to acne control and deep nourishment.

❓ Which color light should I use for my skin concern?

❓ Is LED light therapy safe for all skin types?

Yes. Our mask is clinically tested and CE/FCC/RoHS certified, and is suitable for all skin types including sensitive skin. The medical-grade silicone is hypoallergenic and skin-safe. The built-in eye protection shields your eyes from direct LED exposure.

❓ How long is each session and how often should I use it?

We recommend 10–20 minutes per session, 3–5 times per week. Visible improvements in skin texture, radiance, and firmness are typically noticeable after 4–6 weeks of consistent use.

❓ Can I use it with my existing skincare routine?

Yes — and it actually enhances absorption. We recommend cleansing your face before each session. You can apply a serum or essence beforehand to boost penetration. Avoid using retinol or strong exfoliants immediately before a session.

❓ How long does the battery last?

The mask offers up to 3 hours of battery life on a full charge via the included Type-C cable. It's lightweight at only 200g, so you can wear it hands-free while reading, relaxing, or even sleeping.

❓ How do I clean the mask?

Wipe the silicone surface with a clean, slightly damp cloth after each use. Do not submerge in water or use alcohol-based cleaners. Store in a cool, dry place away from direct sunlight.

❓ When will I start seeing results?

Many users notice a healthy glow and softer texture after their first few sessions. More significant results — reduced fine lines, improved tone, and clearer skin — typically appear within 4–8 weeks of consistent use, especially when combined with a good skincare routine.

Shipping, Returns & Support

❓ How long does shipping take?

Standard shipping takes 7–14 business days. Expedited options are available at checkout. You will receive a tracking number once your order ships.

❓ What is your return policy?

We offer a 30-day return policy on unused items in original packaging. If you experience a product defect, please contact our support team and we'll make it right with a replacement or refund.

❓ How can I contact customer support?

You can reach our team via the Contact Us page or by emailing us directly. We typically respond within 24–48 hours on business days. We're here to help!